The Playbook How We Work Compare Results About Talk to Us
Two Q3 2026 operating slots open. We keep the client roster intentionally small.

Operators. Not consultants.

You don't need another agency. You need someone to run marketing.

You got here with a strong product, a few agencies, and you holding the whole system together. Now growth has slowed, CAC is climbing, creative is harder to scale, and every marketing decision still runs through you.

BrightCircle is a fractional marketing department for founder-led DTC brands. We drop a hands-on director of marketing in your business, backed by a full creative and media team, and we run our core DTC marketing playbook end-to-end.

We take ownership of your growth. For most brands, we can replace the core agency stack: strategy, creative, paid media, email, reporting, and operating cadence. If you already have strong partners, we manage them inside one plan instead of forcing a rebuild.

+95% new customer revenue in 90 days for Louisville Brands.

who this is for

Founder-led DTC brands at $5M – $25M.

Built for founder-led DTC brands doing roughly $5M–$25M in revenue, with a strong product, meaningful paid acquisition spend, and a marketing system that has outgrown founder management.

  • 01

    You have product-market fit, but growth feels harder than it should.

  • 02

    You have agencies or freelancers, but no one truly owns the whole system.

  • 03

    You're not ready to hire a full senior marketing department, but you need more than another channel specialist.

This is usually what the ceiling looks like.

You're translating strategy into briefs. Chasing vendors. Connecting performance data to creative. Trying to figure out whether the issue is the ads, the offer, the website, the PDP, the customer, or the positioning.

That's not a marketing system. That's a founder-managed collection of vendors.

You don't have an agency problem.
You have an ownership problem.

Most brands at this stage already have the pieces. Ads. Creative. Email. Analytics. Contractors. Agencies. What they don't have is one senior team owning the whole system.

That matters because marketing only compounds when the parts work together.

the loop

  1. 01. Customer research informs positioning.
  2. 02. Positioning informs the website.
  3. 03. The website informs landing pages.
  4. 04. Landing pages inform offers.
  5. 05. Offers inform creative.
  6. 06. Creative informs media buying.
  7. 07. Performance data feeds the next round of strategy.

When nobody owns the loop, every part gets weaker.

BrightCircle owns the loop.

We step into the missing marketing leadership seat with our own execution team behind us.

We can run the core DTC marketing function end-to-end. If you don't have a Meta agency, an email agency, or a creative shop, we can run that work directly. If you already have specialists who are working, we manage them inside one plan instead of replacing them. Your call.

What we do directly. What we manage.

we do directly

We do the core work directly because it has to stay integrated.

Strategy. Customer research. Creative direction. Paid media. Email. Reporting. Weekly operating cadence.

we manage

We manage specialists when the work calls for a deeper lane.

Web development. Photography. Video production. PR. Influencer programs. Amazon. Retail and wholesale. Advanced lifecycle work.

We're not trying to replace every specialist. We're replacing the founder as the person who has to make every specialist work together.

We orchestrate the whole thing. And we own the follow-through.

You won't hear "that's not our responsibility, we only do ads." You won't hear "we did our part, the email agency dropped the ball." If something breaks in the marketing system, we diagnose it, name it clearly, and drive the next move. We can't control every variable in your business. We can take responsibility for the marketing plan, the work, the coordination, and the operating rhythm that keeps it moving.

Most brands at this stage don't need to keep placing disconnected bets. One bet on ads. One bet on photography. One bet on retention. They need one operating system that makes those bets work together.

You get the senior judgment of an in-house marketing leader, the execution capacity of a small department, and the cost structure of a fractional model.

the origin of the playbook

Built from real DTC scale.

BrightCircle is based on the marketing operating system Sean Scogin built and used while helping scale Vari into a $300M+ consumer brand, then refined while growing Frog Fuel/OP2 Labs to $30M.

Today, Sean and Haley Thomas are applying that same playbook across Louisville Brands: tightening positioning, building creative systems, improving paid media direction, and creating the operating rhythm most founder-led brands are missing.

This is not a consultant's framework. It is an operator's playbook for replacing scattered marketing activity with one accountable growth system.

Vari

Helped scale a consumer brand to $300M+.

Frog Fuel / OP2 Labs

Helped grow the brand to $30M.

Louisville Brands

Current multi-brand DTC growth system in motion.

the team

Senior judgment plus operating discipline.

Sean Scogin · founder

The senior growth playbook.

Sean brings the senior growth playbook: positioning, channel strategy, creative direction, offer strategy, and the judgment that comes from scaling real consumer brands.

Haley Thomas · VP of strategy

Strategy turned into motion.

Haley turns that strategy into motion: creative pipeline, partner coordination, execution rhythm, reporting, and the weekly operating discipline most founder-led brands are missing.

Together, BrightCircle gives brands what they usually cannot hire in one person: senior marketing leadership and the system to make it execute every week.

The usual options all leave a gap.

The math on each.

scenario 01

Fractional CMO + agencies.
$23K – $48K+ /mo

Senior thinking. No execution. The CMO advises. You still hire the agencies, the creatives, the freelancers, and the analyst. You still manage the whole thing. The founder is still the operator.

  • Fractional CMO — $8K–$15K/mo
  • Meta + email agencies — $8K–$16K/mo
  • Creative + freelancers — $5K–$8K+/mo
  • Analyst, web partner, etc. — $2K–$9K/mo

scenario 02

Director of Marketing + agencies.
$28K – $54K+ /mo

A real Director runs $13K–$15K+/mo all-in once you add benefits. They can think, but they can't execute alone. They still need the same creative, media, email, and analytics support. By the time you've built the team to back them, you can easily reach $54K/mo in year one.

  • Director of Marketing — $13K–$15K+/mo
  • Meta + email agencies — $8K–$16K/mo
  • Creative + freelancers — $5K–$8K+/mo
  • Coordinator + analyst — $2K–$15K/mo

scenario 03

Stack agencies.
$11K – $24K /mo

The most common option. Each agency might be competent. None of them owns the system. You become the glue.

  • Meta agency — $5K–$10K/mo
  • Email agency — $3K–$6K/mo
  • Creative shop — $3K–$8K/mo
  • You managing all three

Not cheaper than a freelancer. Much cheaper than building the department yourself.

What changes when someone owns marketing.

Every engagement has a defined scope. The operating rhythm usually looks like this.

Paid media is monitored daily. Decisions are deliberate.

We monitor paid media daily, but we don't mistake constant tinkering for strategy. Some agencies make frequent tactical changes because the account is their entire job. Our job is the whole marketing system. We watch performance daily, make changes when the data supports it, and use channel feedback to improve the inputs around it: creative, offer, landing page, audience, messaging.

Creative is produced from customer intelligence.

New ads aren't random hooks in a spreadsheet. They're tied to segments, objections, use cases, product truths, and performance patterns.

Email supports acquisition and retention.

Flows, campaigns, offers, and segmentation are part of the growth system. Not a separate channel sitting in a corner.

The website gets sharper over time.

PDPs, landing pages, and conversion leaks get worked on weekly, not quarterly. Most agencies stop at the click. We work on what happens after it: the page, the offer, the post-purchase, the message a customer needs to believe before buying.

Reporting turns into decisions.

You get a weekly brief. What changed, what we learned, what we're doing next, what needs your approval.

Specialists are brought in when needed.

If the work calls for deep retention, web development, photography, video, PR, or influencer execution, we source and manage the right partner. You approve cost before anything happens.

The practical work has somewhere to go.

A partner one-pager. A landing page for a launch. A trade show asset. A packaging update. The kind of work that doesn't fit cleanly inside one agency scope but still needs to get done. When it fits the agreed roadmap and scope, our team handles it. When it needs a specialist, we brief and manage the right person. Either way, you're not stuck finding a freelancer, briefing them cold, and hoping the work comes back usable.

The 12-part system we run against.

Most stalled brands aren't missing one magic tactic. They're missing several pieces of the foundation. We score and operate against twelve.

layer one

Foundation

  • 01 Customer research
  • 02 Positioning & USP
  • 03 Brand identity
  • 04 Audience definition

layer two

Buy Path

  • 05 Website & PDP
  • 06 Photography & creative system
  • 07 Attribution & analytics

layer three

Growth System

  • 08 Email & retention
  • 09 Meta ads
  • 10 Google & search
  • 11 Organic social
  • 12 Unit economics & cadence

The point isn't a prettier strategy deck. The point is to know what's actually limiting growth, fix it in the right order, and keep the system improving every week.

See the Full Playbook

Two cases. Same pattern.

case 01 — OP2 Labs

We used the model before we named it.

When Sean joined OP2 Labs as Chief Revenue Officer, the company had the same problem most growth-stage brands have. Strong product. Loyal customers. Active ads. Some email. Decent creative. A value prop that wasn't sharp enough.

The answer wasn't "make better ads." The answer was to rebuild the system underneath the ads.

We clarified the customer. Sharpened the positioning. Improved the photography. Rebuilt the website message. Improved the creative inputs. Kept paid media running while the foundation improved.

Revenue doubled in 18 months.

Same product. Same category. Better operating system.

Read the full case study →

case 02 — Louisville Brands

Three product lines. Ninety days.

We support Louisville Brands across three of their CPG brands: Louisville Jerky Co., Gym Snack, and Pumps.

In the first 90 days of our engagement, the accounts saw movement across acquisition and conversion metrics:

+95%
New customer
revenue
+143%
Meta CVR
+59%
Shopify CVR
+39%
ATC rate
+113%
New customer
orders
−23%
CPM
See all results →

why brands hire us

Most agencies optimize their piece of the system.
BrightCircle owns the connections between the pieces.

That matters because DTC growth problems are rarely isolated. A creative problem may be a positioning problem. A media problem may be an offer problem. A retention problem may start with the wrong customer being acquired in the first place.

BrightCircle exists to see the whole system, make the calls, and keep the work moving.

How it starts. And who it isn't for.

How it starts.

Most engagements start with a 30-day Foundation Sprint. We score your marketing against the 12-part system, run customer and message research, build your Brand Canon, identify the biggest leaks, and produce a 90-day operating plan.

at the end, three possible outcomes

  • We move into a monthly operating retainer.
  • We recommend a narrower specialist path.
  • Or we tell you the model isn't the right fit yet.

Either way, you leave with a clearer view of what's actually limiting growth.

foundation sprint

$15K – $25K

30 days · diagnostic, customer research, Brand Canon, 90-day operating plan · paid up front

operating retainer

Typically $18K – $25K/mo

Quoted after the Sprint · 6-mo minimum

Who this isn't for.

If your only problem is Meta and you already know it, hire a great Meta agency. If you want strategy on a deck and you'll handle execution yourself, hire a fractional CMO. If your foundation is strong and your channels are running, you don't need us.

This works when the problem is bigger than one channel. When the founder is the bottleneck. When growth has stalled and switching agencies hasn't fixed it.

Talk Through Your Marketing Setup Talk Through Your Marketing Setup

talk to us

Your marketing system may not need more vendors.
It may need someone to own the whole thing.

The team reads every submission and replies within one business day.